Please let us know If you continue to have issues. You can restore or backup your chat history from Google Drive after you have given permission to WhatsApp and Google Drive. Please contact your phone's manufacturer for specific instructions. Android for Pixel: Open your phone's Settings > Apps & notifications > WhatsApp > Permissions.īe aware that the above paths may vary from phone to phone.Android: Open your phone's Settings > Apps > WhatsApp > Permissions.You can use your phone's search feature to search for your permissions settings, or follow these paths: To ensure WhatsApp functions properly on your device, please reset WhatsApp's app permissions. On your PC, open Google Drive, click the gear icon in the top right > Settings > Manage Apps > WhatsApp > Options > make sure you haven't selected Disconnect from Google. You will need to access your Google Drive account to resolve this issue. There is an issue with the permission settings of your Google Drive account. Follow the steps as described on the message addressed to the OP of the mentioned thread by WhatsApp Support: According to this thread from Google Support related to the same problem, it is a permission issue.
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